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Capterra's series of Top 20 reports covers three distinct topics: affordability, user-friendliness, and popularity. But when most people buy software, they're looking for a combination of all three of those qualities in one solution. Below, you can see where all of these reports intersect and which CRMs have made one or more of our Top 20 reports. The Capstone solutions in the center made all three reports, earning a place in the CRM spotlight. Check out these solutions and more in our Customer Relationship Management Software directory.